We are a privately billing practice and fees are payable for all daytime GP home visits (Monday to Friday 8am-6pm).
| Visit length | Total cost | Medicare rebate | Out-of-pocket |
|---|---|---|---|
| Less than 5 mins | 145.05 | 46.05 | 99.00 |
| 5-20 mins | 166.60 | 67.60 | 99.00 |
| 20-40 mins | 203.80 | 104.80 | 99.00 |
| More than 40 mins | 240.15 | 141.15 | 99.00 |
* A second patient in the same house will incur a reduced out-of-pocket (gap) fee of only $49
** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays
*** Patients in Residential Aged Care Facilities are entitled to higher Medicare rebates, so the total fee is higher (than detailed above) but the gap fee remains the same. Please discuss with our receptionist to learn more.
| Visit length | Total cost | Medicare rebate | Out-of-pocket |
|---|---|---|---|
| Less than 5 mins | 135.05 | 46.05 | 89.00 |
| 5-20 mins | 156.60 | 67.60 | 89.00 |
| 20-40 mins | 193.80 | 104.80 | 89.00 |
| More than 40 mins | 230.15 | 141.15 | 89.00 |
* A second patient in the same house will incur a reduced out-of-pocket (gap) fee of only $49
** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays
*** Patients in Residential Aged Care Facilities are entitled to higher Medicare rebates, so the total fee is higher (than detailed above) but the gap fee remains the same. Please discuss with our receptionist to learn more.
- Fees are made up of a Medicare portion (which is fully refundable from Medicare) and a gap fee (an out-of-pocket fee with no refund available).
- Your Medicare claim will be submitted by our team and the rebate is usually deposited into your bank account within 1-2 days.
- Occasionally, if the Doctor is providing a care plan or other services with substantial additional Medicare fees they may choose to bill you under the Pay Doctor via Claimant (PDVC) scheme to keep your upfront costs down (see FAQ below for information on the PDVC scheme). In this case you will only pay the gap fee.
We cannot process DVA claims for daytime GP visits as the DVA bulk billing rates do not cover the costs of the visit. DVA patients must instead claim on Medicare and pay a gap (see above).
A flat fee of $299 applies to all patients without Medicare or Overseas Student Health Cover (OSHC). This fee applies for any visit length.
** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays
- Bookings for daytime GP home visits can be scheduled in advance.
- See our Billing FAQs below and our Daytime GP Home Visit Service page for more details.
After hours, we bulk bill patients who have DVA Gold cover. Fees apply for all other patients (see below).
| Booking time | Total cost | Medicare rebate | Out-of-pocket |
|---|---|---|---|
| Booking 6-9pm | 237.00 | 138.00 | 99.00 |
| Booking 9-11pm | 281.00 | 162.00 | 119.00 |
| Booking 11-8am | 321.00 | 162.00 | 159.00 |
* A $20 surcharge applies on weekends, and a $40 surcharge on public holidays
| Booking time | Total cost | Medicare rebate | Out-of-pocket |
|---|---|---|---|
| Booking 6-9pm | 213.00 | 138.00 | 75.00 |
| Booking 9-11pm | 257.00 | 162.00 | 95.00 |
| Booking 11-8am | 287.00 | 162.00 | 125.00 |
* A $20 surcharge applies on weekends, and a $40 surcharge on public holidays
- Fees are made up of a Medicare portion (which is fully refundable from Medicare) and a gap fee (an out-of-pocket fee with no refund available).
- Your Medicare claim will be submitted by our team and the rebate is usually deposited into your bank account within 1-2 days.
| Booking time | Total cost |
|---|---|
| Booking 6-9pm | 299.00 |
| Booking 9-11pm | 319.00 |
| Booking 11-8am | 359.00 |
* A $20 surcharge applies on weekends, and a $40 surcharge on public holidays
- Requests for after hours visits must take place in the current after hours period.
- See Billing FAQ below and our After Hours GP Home Visit Service page for more details.
The fee for telehealth depends on the length of the consultation and the start time of the consultation.
| Length of consultation | Consultation fee (Medicare rebate **) | Gap | Total fee |
|---|---|---|---|
| Less than 5 mins | 18.20 | 49.00 | 67.20 |
| 6-19 mins | 39.75 | 49.00 | 88.75 |
| 20-39 mins * | 76.95 | 49.00 | 125.95 |
| 40 mins or more * | 113.30 | 49.00 | 162.30 |
* For consults over 20 minutes, you are only eligible for a Medicare rebate if the consultation takes place over video (not telephone).
** Some patients will be eligible to claim Medicare rebates for Telehealth. Please see the FAQ below to learn more.
| Length of consultation | Consultation fee (Medicare rebate **) | Gap | Total fee |
|---|---|---|---|
| Less than 5 mins | 18.20 | 39.00 | 57.20 |
| 6-19 mins | 39.75 | 39.00 | 78.75 |
| 20-39 mins * | 76.95 | 39.00 | 115.95 |
| 40 mins or more * | 113.30 | 39.00 | 152.30 |
* For consults over 20 minutes, you are only eligible for a Medicare rebate if the consultation takes place over video (not telephone).
** Some patients will be eligible to claim Medicare rebates for Telehealth. Please see the FAQ below to learn more.
Urgent conditions
After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.
The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.
Urgent Telehealth Video consult after 11pm:
- Non-Concession: $210.75 (inc. $49 Gap)
- Concession: $200.75 (inc. $39 Gap)
Non-urgent conditions
If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.
Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.
We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.
A fee of $159 is payable for patients with no health cover.