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GP Home Doctor

GP Home Doctor

Can’t get to a GP clinic? Our mobile GPs provide the care you need in the comfort of your home. Whether you need a regular GP to manage all of your medical issues or only occasional help when your regular GP is unavailable, we’ve got you covered. We offer both home visits and telehealth, in the daytime and after hours, so you get timely care, anywhere.

Perth Home GP - Healthcare at home

Why Perth Home GP

GP Services

Full GP services

We’re not just an urgent care GP. We offer the full scope of GP services, at home.

Daytime & After Hours GP Care

Daytime & After Hours GP Care

We offer regular GP care and care for unexpected illnesses any day, any time.

Care in the Comfort of Home

Care in the Comfort of Home

Avoid trips to ED when your GP isn’t available, or trips to the clinic when you’re too sick to travel.

Accessing GP clinics

Improving Access to GPs

We provide full GP services to patients with barriers accessing GP clinics including older adults and patients with disabilities.

Our Doctors are GP Specialists

Our doctors are GP Specialists

Unlike most home visit & telehealth services, all our doctors are fully qualified GP Fellows able to provide full GP services.

Home Visits & Telehealth

Home Visits & Telehealth

Our GPs can provide telehealth when it is safe and appropriate and attend for in-person assessments when required.

GP clinic services at home

Chronic Disease Management

Specialist Referrals

Repeat Prescriptions

Certification

Mental Health

Women’s Health

Men’s Health

Palliative Care

Regular Ongoing GP Care

We can be a primary GP caregiver and provide full General Practice services to patients on an ongoing basis. We provide the same services expected in a GP clinic, at home.

Chronic Disease Management

Specialist Referrals

Repeat Prescriptions

Certification

Mental Health

Women’s Health

Men’s Health

Palliative Care

One Off Appointments Any Time Any Day

We provide support on behalf of a patient’s regular GP when they are not available. Our GPs can provide the full regular GP services including urgent care until patients can get into their regular GP.

Urgent Care

Pediatric GP Care

Pain Assessments

Post-Operative Care

Wound Care

Rashes

full time GP services Perth

Urgent Care

Pediatric GP Care

Pain Assessments

Post-Operative Care

Wound Care

Rashes

GP Home Doctor - Right Care At The Right Place

Metro-wide Home Visits

Australia-wide Telehealth

Residential Aged Care Facility visits

Disability Care Home Visits

Hotel Visits

On-site Corporate Services

The Right Care At The Right Place

Our GPs manage patients over telehealth when it safe to do so. But what sets us apart is our GPs can attend for in-person home assessments providing high quality comprehensive care.

Metro-wide Home Visits

Australia-wide Telehealth

Residential Aged Care Facility visits

wheelchair

Disability Care Home Visits

Hotel Visits

On-site Corporate Services

Refer a Patient or Are You a Carer?

Are you a family member, friend, carer or other health professional looking to book a home visit or telehealth appointment for someone else? Or are you wanting to enrol them to receive all of their regular or routine care at home? Contact us today!

book a home visit or telehealth appointment

Our Most Frequently Asked
Questions

Our GPs undertake home visits both day and night Monday-Sunday.

To schedule an appointment at a time that suits you, or to see if there is a doctor available in your area for an urgent home visit, please call 1300 815 321.

To schedule an appointment at a time that suits you, or to see if there is a doctor available in your area for an urgent home visit, please call 1300 815 321.

Yes, we are a fully fledged mobile GP practice providing all of the services offered by a traditional GP clinic.

All of our doctors are fully qualified GPs and Fellows of the Royal Australian College of General Practitioners.

Please prepare the following before the GP arrives for your visit.

  • Current list of your medications, medical problems and allergies
  • Your Medicare/DVA/Concession cards
  • Card for payment
  • Turn on an outside light if your visit is taking place after the sun has gone down
  • Put any pets away when the doctors arrives

For acute medical conditions, our GPs carry a large selection of starter medications to get your treatment started. You will be provided a script for the remainder of your course.

For chronic health conditions, our GPs will provide you with a script.

Yes, when indicated, our GPs can provide medical certificates and carer certificates. They can also provide return to work certificates.

Yes. We provide translation services through the Translating and Interpreting Service (TIS). Please advise us ahead of time if this service is required.

Assistance can be provided for hearing impaired patients through the National Relay Service (NRS). Please advice us ahead of time if this service is required.

We strive to provide the highest quality of care that we can, and we constantly audit our performance and review our processes. To help us better serve our patients, your feedback is invaluable. We want to hear about your experiences, either positive or negative.

Please send an email to feedback@perthhomegp.com.au and our manager will get in touch. Please do not email sensitive patient information as standard (non-encrypted) email is not considered a secure method of communication for patient health information. Simply advise us that you would like to discuss your matter and we will contact you.

If you are raising a complaint and are not satisfied with our response you are entitled to make a formal complaint to the Health and Disability Services Complaints Office via their website or by calling (08) 6551 7600.

Yes, a fee of $50 if charged for non-attendance or if cancelling a home visit or telehealth appointment with less than 12 hours notice.

You will not be able to use our service again until the bill has been paid.

Daytime GP Home Visits

We are a privately billing practice and fees are payable for all daytime GP home visits (Monday to Friday 8am-6pm).

STANDARD RATES

Visit length TOTAL COST MEDICARE REBATE Out-of-pocket
Less than 5 mins145.0546.0599.00
5-20 mins166.6067.6099.00
20-40 mins203.80104.8099.00
More than 40 mins240.15141.1599.00

* A second patient in the same house will incur a reduced out-of-pocket (gap) fee of only $49

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays

*** Patients in Residential Aged Care Facilities are entitled to higher Medicare rebates, so the total fee is higher (than detailed above) but the gap fee remains the same. Please discuss with our receptionist to learn more.



CONCESSION / < 16 YEARS OLD RATES

Visit length TOTAL COST Medicare rebate Out-of-pocket
Less than 5 mins135.0546.0589.00
5-20 mins156.6067.6089.00
20-40 mins193.80104.8089.00
More than 40 mins230.15141.1589.00

* A second patient in the same house will incur a reduced out-of-pocket (gap) fee of only $49

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays

*** Patients in Residential Aged Care Facilities are entitled to higher Medicare rebates, so the total fee is higher (than detailed above) but the gap fee remains the same. Please discuss with our receptionist to learn more.

  • Fees are made up of a Medicare portion (which is fully refundable from Medicare) and a gap fee (an out-of-pocket fee with no refund available).
  • Your Medicare claim will be submitted by our team and the rebate is usually deposited into your bank account within 1-2 days.
  • Occasionally, if the Doctor is providing a care plan or other services with substantial additional Medicare fees they may choose to bill you under the Pay Doctor via Claimant (PDVC) scheme to keep your upfront costs down (see FAQ below for information on the PDVC scheme). In this case you will only pay the gap fee.

We cannot process DVA claims for daytime GP visits as the DVA bulk billing rates do not cover the costs of the visit. DVA patients must instead claim on Medicare and pay a gap (see above).

A flat fee of $299 applies to all patients without Medicare or Overseas Student Health Cover (OSHC). This fee applies for any visit length.

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays

  • Bookings for daytime GP home visits can be scheduled in advance.
  • See our Billing FAQs below and our Daytime GP Home Visit Service page for more details.

After Hours GP Home Visits

After hours, we bulk bill patients who have DVA Gold cover. Fees apply for all other patients (see below).

STANDARD RATES

BOOKING TIME TOTAL COST MEDICARE REBATE OUT OF BRACKET
Booking 6-9pm 237.00 138.00 99.00
Booking 9-11pm 281.00 162.00 119.00
Booking 11-8am 321.00 162.00 159.00

* A $20 surcharge applies on weekends, and a $40 surcharge on public holidays



CONCESSION / < 16 YEARS OLD RATES

BOOKING TIME TOTAL COST MEDICARE REBATE OUT OF BRACKET
Booking 6-9pm 213.00 138.00 75.00
Booking 9-11pm 257.00 162.00 95.00
Booking 11-8am 287.00 162.00 125.00

* A $20 surcharge applies on weekends, and a $40 surcharge on public holidays

Fees are made up of a Medicare portion (which is fully refundable from Medicare) and a gap fee (an out-of-pocket fee with no refund available).

Your Medicare claim will be submitted by our team and the rebate is usually deposited into your bank account within 1-2 days.

STANDARD RATES

BOOKING TIME TOTAL COST
Booking 6-9pm 299.00
Booking 9-11pm 299.00
Booking 11-8am 359.00

* A $20 surcharge applies on weekends, and a $40 surcharge on public holidays

Requests for after hours visits must take place in the current after hours period.

See Billing FAQ below and our After Hours GP Home Visit Service page for more details.

Telehealth

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm

Length of consultation Consultation fee (Medicare rebate **) Gap Total fee
Less than 5 mins18.2049.0067.20
6-19 mins39.7549.0088.75
20-39 mins *76.9549.00125.95
40 mins or more *113.3049.00162.30

* For consults over 20 minutes, you are only eligible for a Medicare rebate if the consultation takes place over video (not telephone).

** Some patients will be eligible to claim Medicare rebates for Telehealth. Please see the FAQ below to learn more.



CONCESSION / < 16 YEARS OLD RATES

Length of consultation Consultation fee (Medicare rebate **) GAP Total fee
Less than 5 mins18.2039.0057.20
6-19 mins39.7539.0078.75
20-39 mins *76.9539.00115.95
40 mins or more *113.3039.00152.30

* For consults over 20 minutes, you are only eligible for a Medicare rebate if the consultation takes place over video (not telephone).

** Some patients will be eligible to claim Medicare rebates for Telehealth. Please see the FAQ below to learn more.

Consultation starting after 11pm

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm:

  • Non-Concession: $210.75 (inc. $49 Gap)
  • Concession: $200.75 (inc. $39 Gap)

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

A fee of $159 is payable for patients with no health cover.

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